Information We Collect
We may collect information that users provide directly, such as names, work email addresses, company details, account settings, form submissions, and messages sent through the website.
Infrastructure may generate limited operational records needed to deliver, secure, and troubleshoot requests. The public website does not currently load an analytics or advertising tracker.
How We Use Information
We may use information to provide the website, respond to requests, operate accounts, improve product experiences, evaluate interest in AI Teams, and communicate with users about services.
We may also use information for security, governance, compliance, troubleshooting, analytics, and business operations.
AI Staff Interaction Data
If users interact with AI Staff workflows, we may process prompts, instructions, business context, uploaded materials, outputs, approvals, evidence records, and Trace & Evidence metadata needed to provide governed workflow functionality.
AI Staff interaction data should be handled according to the customer agreement, workspace configuration, governance settings, and applicable law.
Workspace and Account Data
Workspace and account data may include user roles, team membership, permissions, connected systems, workspace identifiers, configuration settings, approval states, and audit records.
This information supports RBAC, approval gates, workspace isolation, evidence packs, Trace & Evidence, and account administration.
Data Sharing
We may share information with service providers, infrastructure vendors, professional advisors, or other parties as needed to operate, secure, support, or improve the services.
We may also disclose information where required by law, legal process, security needs, corporate transactions, or with user or customer direction.
Data Retention
We retain information for as long as needed to provide services, maintain business records, meet legal obligations, resolve disputes, support security, and enforce agreements.
Retention periods may vary based on data type, workspace configuration, customer instructions, and legal requirements.
Security and Governance
We use administrative, technical, and organizational measures designed to protect information and support governed AI Staff workflows.
Governance features may include role-based access controls, approval gates, audit trails, evidence packs, Trace & Evidence, workspace isolation, policy boundaries, human escalation, and sensitive action controls. No system can be guaranteed to be completely secure.
User Choices
Depending on location and relationship to the service, users may have rights or choices regarding access, correction, deletion, portability, objection, restriction, marketing communications, or cookie preferences.
Requests should be reviewed under applicable law and the relevant customer or account relationship.
Contact
For privacy questions or requests, contact: privacy@laneframe.com.
We will review and respond to privacy requests in accordance with applicable law and our relationship with the relevant customer or user.